A client who was denied on two previous occasions requested our presence during his third attempt to get his TN visa. While we waited for his name to be called, we were able to review the application, address questions and provide final guidance. When the client was finally called, he went immediately to secondary. Several minutes into the process our client gave us a thumbs up through the glass. On the way out he told us that the CBP agent asked him a question that we addressed during the final minutes of guidance. Our client’s response was key to him receiving a favorable decision. With proper guidance and on scene representation, he was able to walk away with a TN visa for three years even after two previous denials.